Bounce House RentalFAQ
Everything Knoxville parents ask before they book

Browse thefull rental catalog, pick your date and items, and reserve online 24/7 with a $50 non-refundable deposit. You’ll get an instant confirmation email. Prefer to talk? Call(865) 419-0090and one of our team members will book it for you.

The $50 booking deposit isnon-refundable— it secures your date and equipment so we don’t double-book. If you cancel for any reason, the $50 stays on file ascredit you can apply to a future rental within 12 months. Weather-related cancellations follow the rain policy below.

The full balance is dueon the day of delivery, before our crew sets up. Most customers pay online ahead of time so delivery day is hands-free. We accept all major credit cards, debit cards, and cash.

April–July weekends in Knoxville fill up fast —book 6–8 weeks aheadfor peak dates, and even sooner for popular units like water slides, combos, and mechanical bulls. Halloween weekend and back-to-school dates fill just as fast. For off-season dates (November–February), 1–2 weeks is usually enough. A $50 non-refundable deposit holds your date, and you can book online 24/7.

Visa, Mastercard, American Express, Discover, debit cards, and cash on delivery. Online payments are processed securely through our booking system. Personal checks are not accepted.

No hidden fees — what you see at checkout is what you pay. Pricing includes the unit, delivery within our zone, setup, teardown, and pickup. Distant deliveries (outside the standard radius) and optional add-ons (generators, event staff, damage waiver) are clearly itemized before you book. Sales tax is applied where required.

We deliver across Knoxville and the surrounding East Tennessee area, includingFarragut,Maryville,Oak Ridge,Powell,Clinton,Lenoir City,Alcoa,Sevierville,Pigeon Forge,Gatlinburg,Morristown,La Follette, andAthens($1,000 minimum for Athens delivery). Delivery fees are zone-based and shown at checkout.

Yes — delivery is a paid zone-based service. Knoxville-proper is the lowest fee; surrounding towns scale based on drive time. The fee covers round-trip delivery, setup, and pickup. You’ll see the exact fee at checkout before you commit, so there are no surprises.

We typically deliver2–3 hours before your party start timeto give us a comfortable buffer for setup and a safety walkthrough. You can request a specific delivery window during booking and we’ll do our best to accommodate. Pickup happens at the agreed end time, usually that evening.

A standard bounce house takes30–40 minutes per inflatableto set up. Combos, water slides, and obstacle courses take40–60 minutes. Our crew handles everything — you just point us to the spot.

Most standardbounce housesneed a15×15 ft level areaplus 3–4 ft of clearance on every side for tie-downs. Bigger units like combos andwater slidesneed 30–40 ft of length. Each product page lists the exact footprint, and we’ll confirm dimensions with you when you book.

If rain is in the forecast, you have two options:

• Reschedule for free— call us by 8 AM on your event day and we’ll move your $50 deposit to a new date within 12 months.
• Go ahead— light rain is fine on most units. Sustained winds of 20 mph or higher, or any lightning, mean we’ll deflate the inflatables for safety.

For inflatables already in use when storms roll in, the rule is simple: deflate and clear riders immediately. We’ll come pick up early if needed.

You can cancel any time. The $50 booking deposit becomescredit toward a future rental within 12 months— it doesn’t expire if you reschedule. Full refunds aren’t offered on the $50 because that money was already spent securing your equipment and date.

Industry safety guidelines (and our $3M insurance policy) require us todeflate inflatables when sustained wind exceeds 20 mph. If forecast winds are above 20 mph the morning of your event, we’ll reach out about rescheduling. Your deposit moves to a new date — no penalty.

Yes, anytime — just call(865) 419-0090as soon as you know. We’ll move your $50 deposit to a new date within 12 months. Reschedules don’t cost extra as long as the new date has the same equipment available.

Yes — we carry$3 million in commercial liability insurance. We can provide a Certificate of Insurance (COI) for venues, schools, churches, or HOA-managed properties that require one. Just let us know during booking and we’ll send it over.

Bounce houses are very safe when used correctly. Our crew anchors every unit with industrial stakes or sandbags rated for the equipment, and we walk you through the safety rules before we leave:

• Same-age / same-size groups together
• No shoes, sharp objects, food, or drinks inside
• Adult supervision required at all times
• Watch wind and weather

Every unit is inspected before and after every rental. We pull damaged units from service immediately.

It depends on the unit. Most bounce houses, slides, and combos areself-supervised— adults at your party supervise the kids. Two specific rentals include trained operators in the base price:

• Mechanical bull— 2 operators included for the full 3-hour rental
• 360 photo booth — 1 operator included

For other inflatables, you can add a paid event-staff attendant (4-hour minimum, $45/hr) if you’d like a dedicated adult on the unit.

Most bounce houses are rated for kids ages3–13, max 200 lbs per rider, 6 riders at a time. The mechanical bull is rated up to 250 lbs per rider. Larger and adult-friendly units are clearly labeled on each product page. When in doubt, call us — we’ll match you with the right unit for your guests.

Every unit issprayed and wiped down with commercial-grade disinfectant after every single rental, then sun-dried before storage.Water slidesget an additional deep clean to clear chlorinated water residue. If anything ever looks dirty when we deliver, tell our crew and we’ll re-sanitize on the spot.

Most inflatables need astandard 110V outlet within 100 ftof the unit. We bring the extension cord. If you’re at a park, field, or anywhere without an outlet, you’ll need a generator — we rent four sizes (4,375W to 13,000W), delivered fueled and tested. See ourgenerator rental optionsand book one with your unit so we deliver everything together.

Yes —water slidesconnect to a standard garden hose. You provide the hose-and-spigot at your site; we provide the slide. Water usage is comparable to running a sprinkler for the rental duration.

Yes — most bounce houses and the mechanical bull work indoors in gymnasiums, event halls, or any space with a minimum 16-ft ceiling and clear footprint. Confirm your ceiling height when booking. We use sandbag anchoring indoors instead of stakes.

Absolutely — we use 50-lb sandbags instead of ground stakes for hard surfaces. Driveways, parking lots, basketball courts, and gym floors all work. Just let us know the surface type at booking so the crew brings the right anchoring kit.

Yes — multi-day rentals are available on most units at a discounted nightly rate. Themechanical bull, for example, is $1,099/3 hours or $3,599 for a full 2-day weekend. Overnight stays require the unit to stay anchored at your covered or fenced location.

No — two trained operators arealready includedin the mechanical bull’s base $1,099/3-hour price. No hidden operator fees. They handle the controls, manage the rider queue, and run the pre-event safety briefing.

Yes, and most customers do — a typical PBHR booking includes 2–3 items. Popular combos:

• Bounce house+water slide+tables & chairs
• Mechanical bull+foam partyfor teen birthdays
• Combo unit+inflatable gamesfor school field days

Yes — 6-ft rectangular tables and folding chairs are available as add-ons. Browse thetents, tables & chairspage for sizes and pricing. Tents start at $89 for a 10×10 ft canopy.

Paid event-staff attendants are available at$45/hr per attendant with a 4-hour minimum($180 for one / $360 for two). They supervise the unit, manage rider rotation, and free up the host to enjoy the party. Add them during booking or call to set it up.