Privacy Policy
Effective date: October 7, 2026
Party Bounce House Rentals of Knoxville (“we,” “our,” or “us”) respects your privacy. This policy explains what information we collect when you use our website or book with us, how we use it, and the choices you have.
Information we collect
We collect the information you choose to give us, including:
- Name
- Phone number
- Email address
- Event or delivery address
- Order, booking and payment details
We collect this when you request a quote or a discount code on our website, place a booking, or contact us.
When you visit our website we also automatically collect basic technical information, such as your browser type, device, pages visited and approximate location, through cookies and similar technologies (see “Cookies, analytics and advertising” below).
How we use your information
- To prepare quotes, process bookings and deliver your rentals
- To send your discount code and follow up on your quote
- To communicate with you about your order, delivery, setup and pickup
- To send occasional specials and seasonal offers, when you have agreed to receive them
- To provide customer support, protect our website from spam and fraud, and improve our services
Text messages (SMS)
If you give us your mobile number, we may text you about your quote, booking, delivery, setup, pickup and customer service. If you agree when you submit one of our website forms, we may also text you about specials and seasonal offers. Some texts may be sent using automated technology. Agreeing to receive texts is not a condition of any purchase.
Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help. You can also opt out by calling or emailing us. Carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, excluding the aggregators and providers that deliver our text messages.
If you give us your email address, we may email you about your quote, booking and our specials. To stop receiving marketing emails, reply to any of our emails asking to unsubscribe, or email us at partybouncehouserentals.knox@gmail.com. We will honor your request within 10 business days. We may still send you messages about a booking you have made.
Cookies, analytics and advertising
Our website uses cookies and similar technologies, including Google Analytics and advertising tools from Google and Meta (Facebook), to understand how visitors use the site and to measure and improve our ads. These companies may collect information about your online activities over time and across different websites when you use our site, and they use it under their own privacy policies (see how Google uses information from sites that use its services). We also use a security service (Cloudflare) to protect our forms from spam.
Your choices: you can block or delete cookies in your browser settings; opt out of Google Analytics with the Google Analytics opt-out add-on; manage Google ad personalization at Google Ad Settings; manage Meta ads in your Facebook ad preferences; and opt out of interest-based ads from many companies at optout.aboutads.info.
Do Not Track: our website does not currently respond to browser “Do Not Track” signals.
How we share information
We do not sell or rent your personal information. We share it only:
- With service providers that help us run the business, such as our booking and scheduling system, payment processor, email and text messaging providers, and website hosting, only as needed to provide our services;
- With advertising and analytics partners (Google and Meta) through the cookies and tags on our website, as described above; and
- When required by law.
Data security
We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure.
Your choices and rights
You can ask us to access, correct or delete your personal information, or to stop contacting you, by using the contact details below. We may keep information we are required to keep for legal, tax, contract or safety (such as signed waivers) purposes.
Children’s privacy
Our website is meant for adults planning events. We do not knowingly collect personal information from children under 13.
Contact us
Party Bounce House Rentals of Knoxville
3921 Fountain Valley Dr, Knoxville, TN 37918
Phone: (865) 419-0090
Email: partybouncehouserentals.knox@gmail.com
Website: https://partybouncehouserentalsofknoxville.com
Changes to this policy
We may update this policy from time to time. Changes will be posted on this page with a new effective date.